Tim Barr – Director at CBS
We engaged Michelle and her team from SOS Consulting to revolutionise the way we operated. The service we received was well beyond our expectations. They helped redesign our processes and transform our company.
Command Building Services wanted to move to a new level but we used old software systems and our staff were reluctant to change. We needed to move with the times but didn’t quite know how to do it, where to start or what systems to use.
Michelle led the project, prepared and delivered a great team presentation and ensured the staff were engaged and enthused throughout the process. The visibility we now have of our company’s performance through automated weekly reporting, is steering us in the right direction and empowering us to make informed decisions. We are seeing immediate improvements to our profitability, our Customer Service is outstanding and improvements have been praised by clients and partners.
I would thoroughly recommend Michelle and SOS Consulting to any organisation.