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Smart Job Management for Trades and Services

ServiceM8 is a cloud-based software solution that allows small trade businesses to schedule, deploy and communicate with one simple application.  Used by plumbers, electricians, landscapers, cleaners and other service businesses with a high turnover of smaller jobs, ServiceM8 manages all steps to their workflow from the initial inquiry, scheduling of service call, quoting, job management, invoicing and payment.  Communication with office, field staff and customers is also made simple with the ability to email and text directly through the application with the added help of useful templates, booking reminders and follow-ups to customers.

Features of ServiceM8

Add-ons & integrations

  • Extend ServiceM8’s functionality with a range of add-ons.
  • Connect ServiceM8 with your accounting package.

Job history

  • Access a full history of work done for every client.
  • Attach notes, photos, videos, emails & messages to jobs.
  • Automatic back-up and secure cloud storage.

Quoting & Invoicing

  • Create professional PDF quotes and invoices on site.
  • Email or text quotes and invoices to clients from the app.
  • Customers can view quotes & pay invoices online.
  • Staff can take payment on site, through the app.

Scheduling

  • Staff can view their schedules and job info, anywhere.
  • Real time map view of staff and job locations.
  • Instant dispatch for urgent jobs.
  • Staff receive push notifications about schedule changes.
  • Automatic ‘next-job’ reminders keep staff on schedule.

Communication

  • Connect your office, field staff and customers.
  • Email and text clients directly from the app.
  • Save time with email and text templates.
  • Send On-the-Way text messages to customers.
  • Automate booking reminders and follow-ups to customers.

Job management

  • Manage jobs from start to finish.
  • Access all client and job details in the field.
  • Ensure job quality & consistency with built-in checklists.
  • Capture electronic signatures from clients.

Pricing

  • Four capped plans to choose from to suit your business size & requirements
  • Plans bundle jobs, SMSs & add-ons into a monthly price
  • No contracts, setup fees, or ‘per-user’ fees
  • Unlimited staff & storage
  • 14-day free trial