Meet The Team

"Michelle has 17 years experience in cloud implementation having designed one of the first web based CRM systems for the financial services industry. Specialising in process design, Michelle has helped 100’s of companies implement software from corporate organisations like Aussie Home Loans and Billabong to small family operated businesses and sole traders."
Senior Consultant
"Craig has over 25 years of accounting experience and is a Certified Xero Advisor specialising in digital transformation projects. As an industry expert for builders and trades, Craig specialises in both accounting and job management software, helping 100’s of businesses implement processes to achieve accurate and real time financial reporting on their projects."
Senior Consultant
"Jodie is a diligent and skilled Consultant specialising in blueprint configuration, digital forms, templates, mail merge and document management. Jodie works closely with our customers pre and post implementation to transform their data and eliminate any duplication, creating powerful reporting and process management."
"Donna has 25 years’ experience in documentation, training and continuous improvement of company policies and procedures. With this invaluable experience, Donna prepares for our clients comprehensive process documentation that serves as a crucial guide for employees and managers to reference, and keeps clients updated on software releases to maximise their software capabilities."
Project Consultant
"Mariel is a talented software programmer with over 5 years industry experience. As a specialist in Zoho suite of applications, Mariel works closely with the project team to help clients achieve the impossible. Through Zoho’s tools, Mariel can develop custom integrations, processes and automations to deliver comprehensive requirements in a single software solution."
"Deanne joined our team with over 20 years’ experience in customer relations, support and service. Deanne is qualified in all areas of managing a seamless integration between initial customer contact to building an ongoing pleasant business relationship. With a strong sales background Deanne is also involved with SOS sales, marketing and social media."
Deanne Marek
Sales & Support Manager
"Nikki has a strong bookkeeping background and specialises in helping customers integrate their accounting processes into their operational workflow. As a Certified Xero Advisor, Nikki provides training and support to businesses migrating or implementing purchase orders, accounts payable, accounts receivable and payroll processes."
Bookkeeping Consultant
"Sammy has over 15 years experience in administration support and accounts payable management. She has a strong knowledge of Xero and Buildertrend accounts payable processes and is an integral part of the SOS Bookkeeping Team by providing efficient and professional support."
Samantha Ganzer
Bookkeeping Support
"Brooke has a Certificate 4 in Bookkeeping and over 10 years’ experience in the field.  As a registered BAS Agent and Certified Xero Advisor, Brooke plays a vital role in the SOS Bookkeeping Team by processing our client invoices and payments in accordance with their business processes."
Brooke Boyett
Bookkeeping Support